Job Summary
Reporting to the Executive Director, The Department Manager will be responsible for the coordination of multiple programs that fall under each managerial position.
Responsibilities
The Department Manager will:
- Be responsible for the administration of the Advocacy and Women’s Safety programs including, contract outcomes, the record keeping of client files and any reporting to the funders or licensing bodies;
- Keep informed of provincial associations and their work;
- Collaborate with Funders and provincial associations when addressing issues related to service recipients or the community;
- Be responsible for all systems and procedures within the program to ensure consistency with SPCRS policies and procedures;
- Work at a high pace with minimal direction to sustain and improve the services to the Department target group;
- Ensure the conditions of work within the programs follows SPCRS policy and procedures, and the Collective Agreement
- Develop the annual program plans;
- Recruit, select, promote and orientate necessary staff in compliance with SPCRS policy and Collective Agreement;
- Discipline and dismiss personnel when necessary;
- Participate in the Joint Labour/ Management Committee
- Supervise staff under your direction through regular supervisory meetings and goal setting to improve performance and staff satisfaction;
- In coordination with the Executive Director and the HR Coordinator ensure the improvement of services through team building, training, support and other initiatives;
- Advocate for the users of services within the Department;
- Ensure that the Program activities conform to appropriate statues and regulations;
- Direct the development of the agency through the Management Team;
- Act as a liaison between Departments ensuring good communication throughout the agency;
- Report to the Board of Directors through written reports and liaison with the appropriate Board Member;
- Work for societal and attitudinal change regarding the target group;
- Oversee public awareness and education regarding the target group;
- Seek out and use opportunities to build and maintain relationships with other stake holders;
- Provide a public profile for the services and target group of your Department;
- Create PR opportunities, photo ops and media coverage for your Department;
- Take responsibility for all operations of the Department and personnel, responding to questions, limiting any repercussions and establishing systems that prevent problems from recurring;
- Informed of the status of the Program and any situations that may pose a risk to the quality of service;
- Work co-operatively with other service providers, agency staff and professionals;
- Maintain an organized, efficient and effective manner in completing the responsibilities;
- Act as an ambassador of your Department to the outside world;
- Role model the 13 Philosophical Goals to service recipients and others;
- Perform any other related duties as assigned by the Executive Director.
Qualifications
The Department Manager will have:
- A Bachelor’s degree in Social Worker, Child and Youth Care, Business Administration; or
- A related discipline with a minimum of four years supervised applicable experience; or
- Eight (8) years combination of education, training and experience.
Personal Attributes
The Department Manager will require:
- Knowledge of current social issues such as poverty, homelessness, mental illness, addictions, domestic violence child protection, etc;
- Excellent communication and interpersonal skills;
- Organization, prioritization and motivation skills;
- Excellent problem solving skills;
- The ability to work independently and/or as part of a team;
- Awareness of Cultural Diversity;
- The ability to work with people of diverse ages, cultures and personal situations;
- Computer literate in Excel, and Microsoft Office;
- Strategic planning skills;
- A good understanding of different ministries and community professionals;
- The ability to prepare and write a variety of reports;
- The ability to plan or facilitate public presentations, meetings or workshops.
Skills & Knowledge
The Department Manager will require:
- Excellent communication and interpersonal skills;
- Organization, prioritization and motivation skills;
- Excellent problem solving skills;
- The ability to work independently and/or as part of a team;
- The ability to work with people of diverse ages, cultures and personal situations, including aboriginal people;
- Computer literate in Excel, Work and email programs;
- Strategic planning skills;
- A good understanding of different ministries and community professionals;
- The ability to prepare and write a variety of reports
- The ability to plan or facilitate public presentations, meetings or workshops; and
- A valid driver’s licence.
Hours of Work
28 hours per week
Rate of Pay
As per the Non-contract wage grid
How to Apply
Please submit your resume to:
Angela Willmott
P.O. Box 713 (10110 - 13th Street)
DAWSON CREEK, BC, V1G 4H7
Fax: (250) 782-4167
E-mail: awillmott@spcrs.ca
- Please include competition #1877 with your resume
- Only short-listed applicants will be contacted
